Shipping policy

New Zealand Shipping $9.99 Flat Rate

NZ: Please allow 3-5 working days once dispatch notice has been received. 

Free Shipping over $100 for New Zealand Orders

Australian Shipping $9.99 Flat Rate

AU: Please allow 5-7 working days once dispatch notice has been received. 

Free Shipping over $200 for Australian Orders

*Shipping
To return your product, you should mail your product to: Innerbloom Group LTD, 19 Sharpe Road, Rukuhia 3281

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.